Privacy Policy
This Privacy Policy describes how we process personal data when you use this website and the invoice data extraction service (the “Service”).
1. Controller and contact
- Service: NeuralParse
- Contact email: neuralparse@gmail.com
2. Data we process
- Uploaded files and content: PDF/images of documents, including invoice data (may contain personal data such as names, addresses, signatures, bank details).
- Technical data: IP address, browser/device type, security and diagnostic logs.
- Preference data: settings such as language/theme (stored locally in your browser).
3. Purposes and legal bases
- Providing the Service — contract / pre-contractual steps.
- Security and abuse prevention — legitimate interest.
- Service improvement (diagnostics, troubleshooting) — legitimate interest.
- Optional analytics/marketing technologies — consent (if enabled).
4. Recipients and Processors
We use trusted service providers (processors) for hosting and document processing, including:
- Cloud hosting and infrastructure services
- User authentication and account management
- AI-powered document processing and data extraction
- Performance analytics (if consent is given)
- Error tracking and diagnostics
All our service providers are based in the United States and are certified under the EU-US Data Privacy Framework, ensuring adequate protection for your personal data.
We do not sell your personal data to third parties.
5. International transfers
Depending on vendors, processing/storage outside the EEA may occur. Where applicable, we use appropriate safeguards (e.g., Standard Contractual Clauses).
6. Retention
Uploaded files are processed to provide the Service. We do not store your documents permanently.
- Uploaded files: Processed in memory, not stored on our servers
- Processing results: Stored temporarily for up to 24 hours
- Security logs: Retained for up to 30 days
7. Security
- Encryption in transit (HTTPS/TLS)
- Access controls and authentication
- Security monitoring and logging
- No permanent storage of uploaded documents
8. Your rights
Subject to applicable law, you may have rights of access, rectification, erasure, restriction, portability, objection, and withdrawal of consent (where relevant).
9. Contact
For questions and requests, contact: neuralparse@gmail.com
10. Changes
We may update this policy. The current version is published on this page.